viorPrivacy Policy
This page describes what we collect when you use vior and how we keep that data protected. We at vior take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on Liga 1 and other markets, we collect personal information. We use that information only to operate your account, process your transactions, verify your identity, and comply with applicable law.
Our vior platform operates where local law permits. We comply with data protection regulations in the jurisdictions we serve. Your data is encrypted in transit and at rest on our servers. We do not sell your personal information to third parties for marketing purposes. We share your data only with payment processors, fraud-prevention services, and legal authorities where required by law.
This policy explains what data we collect, how we use it, who has access to it, how long we keep it, and what rights you have over your information.
What data we collect on vior
We collect several categories of data when you use vior. First, we collect account information: your email address, phone number, full legal name, date of birth, and residential address. We use this data to create and manage your account, send you important notifications, and verify your identity during KYC.
Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the payment method, amount, date, and transaction ID. We do not store your full payment card or bank account number — our payment processors handle that data securely. We retain payment records for accounting and fraud prevention.
Third, we collect gameplay and betting data. We record which games you play, which bets you place, your stakes, outcomes, and your account balance. This data helps us detect fraud, resolve disputes, and understand how our vior platform is used. We also collect technical data: your device type (Android phone, iPhone, desktop), operating system version, app version, IP address, and browser type. This helps us optimize vior's performance and troubleshoot technical issues.
Fourth, we collect interaction data. We log when you log in, when you access different sections of vior, and when you contact our support team. We use this data to improve our service and detect suspicious account activity.
Key takeaways
- We collect account, payment, gameplay, and technical data when you use vior
- We do not store full payment card or bank account numbers
- We use your data to operate your account, process transactions, and prevent fraud
- We encrypt your data in transit and at rest on our servers
- We do not sell your personal information to third parties for marketing
How we use your data on vior
We use your vior account data for several purposes. First, we use it to operate your account: creating your login, processing your deposits and withdrawals, calculating your balance, and settling your bets. Second, we use it for KYC verification: we compare your uploaded ID against your account details to confirm your identity before allowing withdrawals. Third, we use it for fraud prevention: we analyze your login patterns, betting behavior, and payment history to detect suspicious activity and protect your account.
Fourth, we use your data to comply with law. We may be required by regulators or law enforcement to provide account information, transaction records, or identity verification data. We comply with such requests where legally required. Fifth, we use your data to improve vior: we analyze gameplay patterns, technical performance, and user feedback to enhance our platform. Sixth, we use your contact information to send you important notifications about your account, security alerts, and service updates.
We do not use your vior data for marketing purposes without your explicit consent. We do not sell your data to third parties. We do not use your data to build profiles for targeted advertising outside vior.
Third-party processors and data sharing on vior
We share your vior data with third-party service providers who help us operate our platform. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners), fraud-prevention services, and hosting providers. We require all third parties to sign data-protection agreements and to use your data only for the purposes we specify. We do not permit third parties to use your data for their own marketing or to share it further.
We may also share your data with legal authorities, regulators, or law enforcement if required by law or court order. We comply with such requests where legally obligated. We do not voluntarily share your data with government agencies without legal process.
If vior is acquired or merged with another company, your data may be transferred as part of that transaction. We would notify you of any such change and provide you with options regarding your data.
Data retention and your rights on vior
We retain your vior account data for as long as your account is active. After you close your account, we retain your data for a period required by law (typically several years for accounting and fraud-prevention purposes). We then delete or anonymize your data unless we are required by law to retain it longer.
You have rights over your vior data. You can request access to your personal information by contacting our support team. You can request correction of inaccurate data. You can request deletion of your data, subject to legal retention requirements. You can request a copy of your data in a portable format. To exercise these rights, contact our support team through the in-app help section, live chat, or email. We respond to data-access requests within a reasonable timeframe.
You can also control certain data collection through your vior account settings. You can disable push notifications, opt out of non-essential emails, and manage your privacy preferences. These settings are available in your account dashboard on Android, iOS Safari, or desktop.
Cookies and tracking on vior
Our vior platform uses cookies to maintain your login session, remember your preferences, and analyze how you use our platform. Cookies are small text files stored on your device. When you log into vior on your Android phone or iOS Safari browser, we set a session cookie that keeps you logged in. This cookie expires when you log out or after a period of inactivity.
We also use analytics cookies to understand how users interact with vior. These cookies help us identify which games are popular, which payment methods are most used, and where users encounter technical issues. We use this information to improve vior's design and performance. Our analytics do not track individual users across other websites — they are limited to vior.
You can control cookies through your browser settings. On Android, you can clear cookies in your browser's privacy settings. On iOS Safari, you can disable cookies or clear them after each session. Disabling cookies may affect vior's functionality, so we recommend allowing essential cookies while blocking non-essential tracking cookies if you prefer.
Contact and updates to our vior privacy policy
If you have questions about our privacy practices, contact our support team through the in-app help section, live chat, or email. We respond to privacy inquiries within a reasonable timeframe. If you believe we have mishandled your data, you can file a complaint with our support team or with the data-protection authority in your jurisdiction.
We update this privacy policy periodically to reflect changes in our practices or applicable law. We notify you of material changes by email or through a prominent notice on vior. Continued use of vior after updates indicates your acceptance of the revised policy. We encourage you to review this policy regularly to stay informed about how we protect your data.
Our vior platform is committed to protecting your privacy while delivering a transparent, secure gaming and betting experience. Your trust is important to us, and we take data protection seriously across all jurisdictions where we operate.